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Qlik Sense Error on startup – The service did not respond or could not process the request

If you start the desktop version of Qlik Sense and get the following error message, this post might be helpful in resolving.

QlikSense_ServiceDidNotRespond_Loopback
An error occurred.  The service did not respond or could not process the request.

I ran into this error.  After doing a few searches to try to find the reason for this error, it turns out that this was a result of not having internet connectivity, and Qlik Sense 3.0 requires network connectivity.

To resolve, you can try again once you are somewhere that you have an internet/network connection, or you can create a loopback adapter, which will make Qlik Sense always have a network to connect to.

The following steps through how to install the loopback adapter on Windows 7.

Click the Windows Start icon, and type hdwwiz into the Search box.
QlikSense_ServiceDidNotRespond_Loopback_RunAddHardware

The wizard opens with the Add Hardware dialog …
QlikSense_ServiceDidNotRespond_Loopback_Welcome
Click Next.

QlikSense_ServiceDidNotRespond_Loopback_select
Select “Install the hardware …” option, and click Next

QlikSense_ServiceDidNotRespond_Loopback_networkadapters
Select “Network adapters” and click Next.

QlikSense_ServiceDidNotRespond_Loopback_msloopbackadapter
Select Microsoft (on the left), and then select Microsoft Loopback Adapter (on the right), and then click Next.

QlikSense_ServiceDidNotRespond_Loopback_install
Click Next

QlikSense_ServiceDidNotRespond_Loopback_install_complete
Click Finish.  After installing, Qlik Sense should launch without a problem.

QlikSense_ServiceDidNotRespond_Loopback_QSLaunch

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